Services

Services: GitLab, automation, software and hosting

From Vienna, on your servers and at a fixed price: eight services in detail – what is included, starting at what price, and how to get started.

01 · Core service

GitLab – with or without Service Desk

Your own DevOps platform on servers you control – source code, pipelines and tickets in one place, without a user limit in the Community Edition.

  • Introduction and migration from GitHub, Bitbucket or Gitea – including history
  • Service Desk: customer requests automatically become tickets, entirely without a GitLab account
  • Optional operation with updates, backups, monitoring and fixed response time
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The Community Edition is open source and free of license costs; on your own instance there is no user limit. We set up Premium or Ultimate if you need epics, roadmaps, iterations or advanced compliance and security features – we verify the current assignment directly with GitLab before every offer.

The Service Desk is included in all editions. It provides a project-specific email address: requests automatically become tickets, and replies are sent directly from GitLab. A migration from GitHub, Bitbucket, Gitea or an older instance is possible including branches, tags and – where technically feasible – issues and comments, without interrupting ongoing operations.

02 · Planning

Project management with work items and Kanban

Planning where the code lives – work items, Kanban and milestones instead of additional Jira and Confluence licenses.

  • Work items for issues, tasks and epics, with hierarchy and links
  • Kanban boards with WIP limits, swimlanes and automatic status changes
  • PM Suite from 9.900 € for portfolio, metrics and roadmap
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When a merge request is merged, the associated work item closes automatically – the status stays current without maintenance effort. Milestones, labels, time tracking and effort weighting are included.

If you need control above the instance, you get the PM Suite: overview, portfolio, issues and roadmap in one view. GitLab remains leading – the suite consolidates instead of duplicating data. For smaller teams, the Community Edition is often fully sufficient.

03 · Automation

Automations with AI integration

Recurring work is handled by workflows – self-hosted, with the model of your choice and every execution in the log.

  • Workflow engine n8n on your infrastructure, traceably logged
  • DeepSeek, OpenAI, Gemini or a locally operated model – according to your data protection needs
  • Typical cases: mailbox pre-sorting, quotes, document classification, translations
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Before implementation, we clarify which data may leave the organization for processing at all and which must remain in-house. You define this, not the tool.

The benefit comes not from the model alone, but from clean integration into your existing processes – including error handling and logging of every execution.

04 · Web

Create and maintain websites

A web presence and shop that get found, load fast and can be maintained without developers.

  • Concept, structure, design and implementation – WordPress or custom solution
  • SEO from the start: descriptive URLs, structured data, Core Web Vitals
  • Full operation on request: updates, backups, monitoring
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Multilingualism and an editorial workflow ensure that content is actually maintained. For sites built with a closed proprietary builder, we plan the migration to a separate installation – including content, media, redirects and search engine entries.

Gehostet wird auf Wunsch auf Ihren Servern in Deutschland oder Finnland; Details stehen unter Hosting.

05 · Pre-project

Software Prototyping

See first, then build: a clickable prototype and a reliable estimate before the major investment begins.

  • Clickable UI prototype as a basis for decision-making
  • Proof of concept with your real data and interfaces
  • Deliberate stop possible at any time – based on something visible
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A prototype costs a fraction of the finished application and prevents costly misdevelopment. This includes a feasibility check and an effort estimate that management and the business department can use to decide.

The result is deliberately a foundation, not a finished product: you can move on to implementation or stop the project at this point.

06 · Development

Development of software solutions

Custom software for processes that no standard solution covers – from specification to handover.

  • Process capture and specification before a single line of code is written
  • Web applications, interfaces and databases, connected to ERP, CRM and DMS
  • The project runs in GitLab: tasks, commits and progress in one place
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Development and progress run in the GitLab project, so you can track the status yourself. Handover includes documentation, training and access – with further development beyond go-live if desired.

Your code and your data remain in your hands.

07 · Operations

Scripting and automation in operations

Recurring manual steps become documented scripts – readable, modifiable and maintainable by yourself.

  • Bash, Python or PowerShell – for setup, deployment and migration
  • Mass rollout, inventory, automated backups and monitoring jobs
  • Versioned in your own GitLab project, not in an unfindable folder
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This lets you read up on, modify and, if in doubt, continue operating processes yourself; you are not dependent on us. Where it makes sense, we combine scripting with AI-connected automations: the script handles the fixed part, the model the restless rest.

08 · Infrastructure

Hosting on our own servers

Ihre Anwendungen auf eigenen Servern in Deutschland oder Finnland – ohne Lizenzkosten pro Benutzer, mit klar getrenntem Betrieb und Managed Service.

  • Hetzner Cloud with Coolify – over 200 applications as containers
  • Lumi Starter €35/month (technical operation), Lumi Care Pro €89/month (managed), Lumi Setup €299 one-time
  • Hetzner account and root access in your name, documentation included
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Lumi Starter includes a server, automatic updates for the system and Coolify, daily snapshots, uptime monitoring, email support, and documentation. Lumi Care Pro adds Prometheus and Grafana monitoring, security and log analysis, manually reviewed app updates, and priority support with an SLA.

The Lumi setup creates the Hetzner account in your name, sets up Coolify including hardening, and three apps of your choice. All details are on the page Hosting.

Outage or support issue? For reports on live systems, error messages and the current system status, please use our reporting desk: contact.lumi-systems.io. Sales and project inquiries are handled via the request form.

Which service fits your project?

Briefly describe where you stand. We will get back to you within one business day and tell you honestly whether and how we can help – and what it costs.

Request a free initial consultation